# Using the customer portal

You can manage your subscription directly from within the [customer portal](https://subscriptions.primer-e.com/portal/primere).<sup>†</sup> More specifically, you can:
- [Change your subscription plan or term](https://learninghub.primer-e.com/link/1126)
- [Change the number of seats](https://learninghub.primer-e.com/link/1127)
- [Change/update your card details](https://learninghub.primer-e.com/link/1128)
- [Add a payment method (card)](https://learninghub.primer-e.com/link/1129)
- [Change the card associated with a subscription](https://learninghub.primer-e.com/link/1130)
- [Renew your subscription](https://learninghub.primer-e.com/link/1131) or
- [Cancel your subscription](https://learninghub.primer-e.com/link/1090).

If you run into any issues with managing your subscription through the portal, if your desired change to a new licencing solution cannot be achieved *via* the portal (e.g., you'd like to move to a floating licence, or you'd like to pay for a change using a direct bank transfer instead of a credit/debit card), or if you need any other kind of special assistance, just get in touch with our admin team directly at ***primer@primer-e.com*** and we will be happy to help.

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<sup>†</sup>*Please contact us directly at **primer@primer-e.com** if you have a subscription but did not receive an invitation to the customer portal.*