Manage your subscription
Using the client portal
You can manage your subscription directly from within the client portal. More specifically, you c...
Change your subscription plan
Sign in to PRIMER-e's client portal and you can change your subscription plan as follows: To upgr...
Change the number of seats
To change the number of seats associated with your subscription: Sign in to PRIMER-e's client po...
Change/update your card details
If you have paid for your initial subscription via credit or debit card, then that card's details...
Add a payment method
You can add multiple payment methods (debit or credit cards) to your account in the client portal...
Change the card associated with a subscription
First, ensure the card you want to associate with your subscription has been added to your accoun...
Renew your subscription
When it is time to renew your subscription, you will receive: a renewal reminder by email, inclu...