Skip to main content

Change the card associated with a subscription

First, ensure the card you want to associate with your subscription has been added to your account in the client portal. Then, to change the card associated with a paticular subscription, follow the steps below.

  1. Click on 'Subscriptions' (listed in the left-hand panel in the client portal).

21._Subscriptions_menu_item.png

  1. Click on the name (in blue) of the specific subscription item ('PRIMER Software') for which you wish to change the card.

51.Choose_Subscription(blue).png

  1. Click the 3 dots at the top right-hand side of the page, then click 'Change Card'.

37._Change_card.png

  1. Put a tick next to the card you want to associate with this particular subscription for renewal payments, then click 'Save'.

41._Choose_different_card_for_payment.png

Once you have associated a card with a subscription, the word 'Associated' (in green) will appear next to that card's details to indicate this: 42._Associated.png.

Back to top