Deactivate & reactivate PRIMER
If you need to move PRIMER 8 to a new machine, or switch to a different licence, you'll first need to deactivate your current installation. Deactivating frees up a seat on your licence, allowing you to activate PRIMER on a new machine or under a new licence.
- If you want to deactivate and reactivate on the same machine, see the section entitled 'Deactivate and reactivate'.
- If you want to move PRIMER to another machine, see the section entitled 'Uninstall and reinstall'.
- If you need more detailed help, see the section entitled 'In-depth walkthroughs'.
Deactivate and reactivate
This process applies if you want to deactivate and reactivate on the same machine.
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Open PRIMER 8 and click Help > Manage Licence... > Remove Authentication.
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Copy and paste your licence key into the text box labelled 'Licence Key'.
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Click 'Authenticate'.
Uninstall and reinstall
This process is necessary if you're moving PRIMER from one machine to another.
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Open the 'Control Panel' on your computer (e.g., click the Start menu or press the Windows key and type 'Control Panel')
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Select 'PRIMER 8' from the list of programs.
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Click 'Uninstall'.
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Follow the prompts to uninstall. In response to the question: 'Do you want to deactivate this instance of PRIMER to allow you to activate your licence elsewhere?', click 'Yes'.
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Download and run the PRIMER 8 installer ('PRIMER8Setup.exe') on your new machine.
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Open PRIMER. In the 'Welcome to PRIMER 8' dialog, click on 'Authenticate Licence'.
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Enter your licence key into the box labelled 'Licence Key'.
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Click 'Authenticate'.
In-depth walkthroughs
For more information on these processes, see the guides below: