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Deactivate & reactivate PRIMER
If you need to move PRIMER 8 to a new machine, or switch to a different licence, you'll first nee...
Overview
Trial mode When you first install PRIMER, it will run in a free trial mode for 14 days. In trial ...
Activate PRIMER
Note: The machine on which you are activating PRIMER must be connected to the internet and able t...
Deactivate PRIMER
Sometimes you may need to deactivate your instance of PRIMER. This could be because you want to f...
Update the software
PRIMER 8 receives regular updates throughout your subscription period. If your machine is connect...
Install PRIMER
Downloading the installer If you have purchased a subscription, a direct link to download the PRI...
Uninstall PRIMER
Important note: You will need to have administrator permissions on your user account in Windows t...
Overview
This resource covers everything you need to know to manage your PRIMER 8 installation, including ...
Using the customer portal
You can manage your subscription directly from within the customer portal. More specifically, you...
Change/update your card details
If you have paid for your initial subscription via credit or debit card, then that card's details...
Change your subscription plan
You can change your subscription plan yourself in the customer portal, provided you have a credit...
Change the number of seats
You can change the number of seats yourself in the customer portal, provided you have a credit/de...
Cancel your subscription
You can cancel your subscription through the customer portal, or by contacting us directly via em...
Change the card associated with a subscription
First, ensure the card you want to associate with your subscription has been added to your accoun...
Add a payment method
You can add one or more payment methods (debit or credit cards) to your account in the customer p...
Subscribe to PRIMER 8 software
PRIMER 8 is offered as an annual subscription. This means you pay less up-front, and get regular ...
Help & support
You can get help with using PRIMER 8 software and diving deeper into your analyses in a variety o...
Further reading
This guide is fairly succinct and is designed to get you rather quickly up and running with PRIME...
References
Anderson (2001a) Anderson, M.J. (2001a) A new method for non-parametric multivaria...
Getting example data
You can get a full set of Example datasets from within the software. To access them click Help > ...